Our Privacy Policy

1. Background

Concept Salon Design understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.salonfurniture.co.uk ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

2. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

"personal data"

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation ("GDPR")

"We/us/Our"

means Concept Salon Design, Unit 11, Brookfield Business Park, Brookfield Drive, Aintree, Liverpool L9 7AS

3. Information About us

Our Site is owned and operated by Concept Furniture Design. Main trading address: Unit 11, Brookfield Business Park, Brookfield Drive, Aintree, Liverpool L9 7AS. VAT number: 534683724.

4. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

5. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

6. What Are My Rights?

Under the GDPR, you have the following rights, which this Policy and Our use of personal data have been designed to uphold:

  • The right to be informed about Our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Part 16.
  • The right to access the personal data We hold about you. Part 14 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data We hold about you is inaccurate or incomplete. Please contact Us using the details in Part 16 to find out more.
  • The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We have. Please contact us using the details in Part 16 to find out more. (We only hold your personal data for a limited time, as explained in part 9 but if you would like Us to delete it sooner, please contact Us using the details in part 16).
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to Us using your personal data for a particular purpose or purposes.
  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way. For more information about our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in Part 16.

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in part 16 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office.

For further information about your rights, please contact the Information Commissioner's Office or your local Citizens Advice Bureau.

7. What Personal Data Do You Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see Our Cookie Policy)

We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Name;
  • contact information such as email addresses and telephone numbers;
  • Address;
  • Business name;
  • Business type;
  • Payment information;
  • Your activity on Our site;
8. How Do You Use My Personal Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see part 10, below.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

  • Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our products and services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the bottom of our emails.
  • Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.

With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on Our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

9. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • We retain your information for as long as needed to fulfill our contract with you unless the information is required to comply with our legal obligations.
  • We retain order information for 6 years.
10. How and Where Do You Store or Transfer My Personal Data?

We only keep your personal data for as long as We need to in order to use it as described above in part 9, and/or for as long as We have your permission to keep it. Your data will only be stored in the UK.

The security of your personal data is essential to Us, and to protect your data, We take a number of important measures, including the following:

  • Various physical, electronic and managerial procedures to safeguard and secure the information We collect.
  • We will ensure there is a Data Processing Agreement in place with any third party processors.
11. Do You Share My Personal Data?

We may sometimes contract with third parties to supply products and/or services to you on Our behalf. These may include leasing facilities, payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that We hold. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

In certain circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

12. How Can I Control My Personal Data?

When you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service ("the TPS"), the Corporate Telephone Preference Service ("the CTPS"), and the Mailing Preference Service ("the MPS"). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

13. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies. For more information see Our Cookie Policy.

14. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 16.

Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.

15. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. Third-party Cookies are those placed by websites, services, and/or parties other than Us. For more details, please refer to Our Cookie Policy.

16. How Do I Contact You?

To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following: admin@salonfurniture.co.uk, by telephone on 0151 523 0132, or by post at Unit 11, Brookfield Business Park, Brookfield Drive, Aintree, Liverpool L9 7AS.

17. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.